Happy Lobster Truck

Month: December 2016

We’ve Been Inspected 39 Times in 12 Months

safe

As some of you have seen, ABC ran an “investigation” into the sanitation practices of food trucks in Chicago, and the city’s ability to inspect and control them.  Without any prior knowledge of sanitation practices on food trucks, or how often we are actually inspected, ABC has cast a cloud over our industry that is completely unfounded.  Our relationship with our customers is always our number one priority, so we feel it is our responsibility to make public two very important facts about the sanitation practices at the Happy Lobster Truck:

  1. Over the past 12 months, the Happy Lobster Truck has been inspected Thirty-Nine (39) times, including 16 times in 4 days at the Taste of Chicago. We have been inspected in counties all over Illinois and in multiple states.
  2. We have never failed an inspection in almost two years of being in business.
  3. We use gloves and tongs to handle all of our food. With that said, it should be noted that industry standard only requires gloves when handling ready-to-eat foods. In other words, food that will not receive any further cooking (thus killing any existing microorganisms), should always be handled with gloves. Clean, bare hands are used by chefs in kitchens all over the world.

Food trucks are inspected for every event outside of the city of Chicago that they attend, a detail that this news report simply skimmed over.  The report focused on “canvass”, otherwise known as “surprise”, inspections.  While inspections in other cities are expected and known, when you are inspected, on average, 2-3 times a month, it is pretty hard to fake compliance.

In an effort to be completely transparent with our customers, below you will find six such inspection reports from the past 12 months.  We are also happy to provide dates and counties of every inspection we have passed to anyone who would like the information.  At the Happy Lobster, our customers can be confident that the food they eat is not only delicious, but always safe to eat.

Kane

Elgin

DuPage

Kendall – Two

Lake County

Customer of the Week: December 2

fullsizerender-1Welcome to another edition of our Customer of the Week program.  Each week, we will highlight one of our regular customers, and that person will get their next meal free at the truck (who says there’s no such thing as a free lunch?).  So how do you become Customer of the Week? It’s a fairly simple three step process:

  1. You love lobster
  2. You love The Happy Lobster
  3. You’re awesome (which is sort of a bi-product of the first two steps)

Happy eating!

 

Cheers to our newest Customer of the Week, Major!

Now, Wikipedia says “in the United States Army, Marine Corps, and Air Force, major is a field grade military officer rank above the rank of captain and below the rank of lieutenant colonel.” We’re not sure exactly what that means, but it sounds important, which makes a lot of sense because Major is a very important customer!  Like most of our Customers of the Week, Major has been visiting us since the very beginning over on the corner of Wacker & Adams.  He always asks how we are doing, and has even brought a few new customers our way.  If the Happy Lobster was a unit in the military, Major would be the major.

We salute you, Major Major, our newest customer of the week.